1. These Terms and Conditions apply to every offering made by Ele’phants Clothing on the Website, to every Agreement concluded via the Website and to every use of the Website.
2. Ele’phants Clothing may amend and / or complement these Terms and Conditions at any time. Changes do not apply to already concluded Agreements. The most up to date version of the Terms and Conditions can be found on the Website. If the Customer does not agree with the amended and / or complemented Terms and Conditions, the Customer cannot order the Product.
3. The applicability of any of the Customer’s purchasing terms and conditions or other conditions is expressly rejected by Ele’phants Clothing.

1. Ele’phants Clothing does not guarantee that information on the Website is always correct, current or complete.

1. The stated price of the Product is valid the moment it is displayed on the Website. VAT is included in the stated total price. Any additional costs, such as shipping and payment costs, will be mentioned on the Website. (VAT number: NL858310211B01)
2. The payment methods will be mentioned on the Website When the Customer chooses a method of payment after delivery, the payment term depends on the payment method chosen, as indicated on the Website. The payment term is a deadline.
3. If the Customer exceeds the payment deadline or Ele’phants Clothing is unable to collect the amount due by means of the payment instrument chosen by the Customer before the end of the payment term, the Customer shall legally be in default, regardless of whether Ele’phants Clothing sends any further warning or notice.
4. If the Customer is in default with regard to his payment obligation, Ele’phants Clothing may refer the debt for collection, in which case the Customer shall also be obliged to pay the costs incurred by Ele’phants Clothing in accordance with the graduated scale of judicial collection expenses (BIK)

1. The delivery deadlines on the Website and / or during the ordering process are indicative and cannot be considered legal deadlines.

1. When visiting the Website, placing an order, (personal) information is supplied to Ele’phants Clothing. This (personal) information shall be processed in accordance with the applicable laws and regulations and the Privacy Statement.

1. Within 14 days after the receipt of the Product the Customer has the right to dissolve the Agreement without providing reasons, unless one of the exceptions in Article 6:230p of the Dutch Civil Code applies. If the right of dissolution applies, then the Customer can invoke this right by filling in the model form for dissolution, as provided by Ele’phants Clothing, and by returning this form – together with the Products delivered but not desired by the Customer – to Ele’phants Clothing. The costs of return shipment are at the expense of the Customer.
2. In the event of dissolution of the Agreement, the Customer is obliged to return the Product delivered but not desired by the Customer as quickly as possible, and in any case within 14 days after the declaration of dissolution.
3. In the event of dissolution of the Agreement, Ele’phants Clothing will refund the already paid amount under the Agreement by the Customer within 14 days after receipt of the declaration of dissolution. Ele’phants Clothing is entitled to deduct the value reduction of the Product from the amounts to be refunded, insofar as this decrease in value is the result of use by the Customer that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product.
4. If the Customer has opted for a different method of shipment than the standard shipping method, only the costs for the standard shipping will be reimbursed by Ele’phants Clothing.
5. Complaints about the Product can be sent to info@elephantsclothing.com. Ele’phants Clothing will react substantively to the complaint within a reasonable period of time.

1. If a Product does not comply with the Agreement, Ele’phants Clothing will repair the Product free of charge and within a reasonable time period at the discretion of Ele’phants Clothing or, in case of absence of a Product or parts thereof, still deliver them. If the repair is not possible or can’t be demanded of Ele’phants Clothing, Ele’phants Clothing will replace the Product.
2. If Ele’phants Clothing has not repaired the Product within a reasonable period, the Customer is entitled to address another party for recovery. Ele’phants Clothing will reimburse the reasonable costs invoiced by this third party with regard to the recovery.
3. An appeal to the Product’s non-compliance with the Agreement is not possible if it was already known or could reasonably have been known to the Customer upon the conclusion of the Agreement that there was a defect, or if the nature of the purchased Product or the nature of the defect is contrary to this.

1. Ele’phants Clothing does not accept any liability for indirect or consequential damages, such as loss of profit, loss of turnover, loss of expected savings and other similar financial losses, as well as loss of goodwill or damage to reputation.

1. 2. To the extent that Ele’phants Clothing is liable, this liability is limited to a maximum of the price of the Product.

1. The Customer may not transfer the rights and obligations arising from the Agreement to third parties.

1. 2. The use of the Website, these Terms and Conditions and / or the Agreement are subject solely to Dutch law.